How to turn on two-step sign-in

With two-step sign-in on, you enter a 6-digit code after your password (or after Google or Microsoft). Someone who learns your password still can't get in.

Turn it on

1. Click your name at the bottom of the menu to open My settings, then the Sign-in tab.
2. In the Two-step sign-in card, pick one:
   • Use an authenticator app (safer): in Google Authenticator, Microsoft Authenticator, 1Password or a similar app, add an account and scan the square code. Can't scan? Type the key shown under it. Enter the 6-digit code the app shows and click Turn on.
   • Email me a code: we email a 6-digit code to your sign-in address. Enter it and click Turn on.

Signing in with it on

After your password, the One more step page asks for your code. With an authenticator, open the app and type the current code (they change every 30 seconds). With email codes, a code is sent straight away; click Email me a new code if it doesn't arrive. A code works for 10 minutes.

Turn it off or switch

On the Sign-in tab, click Turn off in the Two-step sign-in card. To switch between an app and email, turn it off, then turn it on the other way.

Lost your phone?

Contact support. After we check it's you, we turn two-step sign-in off so you can sign in with your password and set it up again.

Ask your whole team to use it

Owners: open Settings › Organization › Team and tick Everyone on the team must use two-step sign-in, then click Save. Anyone who hasn't turned it on is asked to set it up before they can use GigTools.