How to run a venue in GigTools

GigTools for Venues is for comedy clubs and small theaters that put on their own shows. It comes with the Venue plan, or with the Venue add-on for an Agency account that also runs a room. When you sign up, pick I run a venue and GigTools starts you with the venue menu.

The Venue plan is $149 a month (or $1,488 a year) and includes one room and five users. An agency that also runs a room adds the Venue add-on ($79 a month) under Organization › Plan & billing › Add-ons; it's added to the plan's bill and prorated.

The venue menu

A Venue section sits at the top of the menu:

• Venue: your dashboard (below).
• Calendar: every show by month.
• Shows: every show in the next 60 days (or the last 60), with tickets sold out of capacity, comps, what's been taken and how many are checked in. Each has Tickets and Door. Pick a room to see only its shows.
• Comedy weeks: book a headliner, feature and MC for a run of nights in one go (see How to book a comedy week).
• Housing: the condo or hotel you put comics in, and who's staying when (see How to house comics).
• Rooms: your rooms and stages, with how many seats each has.
• Tickets: ticket sales across all your shows for the last 30 days: tickets, money, comps, how they were sold (online, door cash, door card) and the latest orders.
• Talent: the acts in your contacts.
• Patrons: everyone who has bought tickets, with who wants to hear about future shows (download them as a spreadsheet).

The dashboard

Venue shows today at a glance:

• Tonight: each show with its sales, comps and check-ins, and buttons for its Tickets page and the door screen.
• Tickets sold and ticket sales in the last 7 days, shows this week and seats left.
• The week ahead: the next seven days of shows.
• Holds: dates on hold, with which hold it is and its deadline.
• Your shows on your website (below).

Rooms

Open Rooms and add each room or stage with its seats. The Venue plan includes one room; ask us about more. On a gig, the Room card says which room the show is in, and warns you when another show (or a hold) is in the same room at the same time. A show's ticket capacity can't be more than its room's seats.

Your shows on your website

Every public show with tickets on sale gets a Buy tickets button (with its lowest price) on your GigTools website's Events page, and shows its room. To show the same list on a website you already have, copy the code under Your shows on your website on the Venue dashboard and paste it into your site. Buyers click Buy tickets and pay on the show's page. Shows that are sold out say so.

Turn on your website and its show calendar in Website first.

How an act did at your club

On an act's contact page, At your venue shows every show they've done in your rooms: tickets sold out of capacity, ticket money, money per show and add-ons per person. Your team can rate each show from 1 to 5 stars with a private note (Rate a show), so next time you book them you know how they drew and how it went.

Shows and tickets

Every gig is a show. Add one with + New show, then set up its lineup on the gig page and its tickets on its Tickets page (see How to sell tickets to your own show, How to sell reserved and cabaret seats and How to run the door). For a weekly show, a show series keeps it booked ahead (see How to sell passes and a series ticket page). For the order the acts go on, see How to make a run sheet.

What's coming

Patron email, open mics, staff shifts and private events come next.